Month: April 2016

5 Ways to Create Powerful Content That Captures Your Brand’s Identity

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branding-4We have many choices when it comes to selecting the vehicles to use to deliver our content. One thing that all of these choices have in common is they only work as well as your content allows them to. When developing content you have to consider how the content will be delivered and to whom. But, you also need to make sure that everything you send out is true to your brand identity, no matter how small the communication. Follow these tips for content creation that’s always on point.

  1. Make An Emotional Connection

You want to engage your prospects’ emotions. So, think of the emotion you want to illicit and then use emotionally charged words to create a tone that is likely to deliver the response you’re looking for. Make sure your message and its delivery are always in line with your brand identity.

  1. Share Stories

Regardless of your business vertical, you have a story to tell. And, I bet it’s a good one that your prospects could relate to. You must, however, balance entertainment with purpose. You can’t just tell a great story about your company, there needs to be a reason you’re telling it. Know what that reason is and make it clear to your prospects.

  1. Ask Good Questions

The reason I like to use rhetorical questions in my content is because it works very well to strike a chord with your prospects. Rhetorical questions get your prospects to respond to your content on a personal level, making the interaction two-sided.

  1. Write With Interest In Mind

Make sure your content is interesting. If you are the one creating the content, give it to someone else to weigh in on the interest factor. Include interesting facts, figures, stories, photos, etc. You want your prospects to be interested in what you’re saying or it’s a guaranteed failed attempt to communicate.

  1. Choose Your Words Wisely

It is an absolute must that your content be grammatically correct. Have someone who knows what they are doing proofread each and every single piece of your content before it is sent. And, make sure that you work to use words that are interesting, choosing some that aren’t used commonly but that aren’t way over your prospects’ heads.

If you implement these five tips, you’ll be able to create content that speaks to your prospects and leads to sales.

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How These 2016 Marketing Stats Can Help Grow Your Business

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state-of-marketingSalesforce Research conducted its third annual State of Marketing research report. They surveyed nearly 4,000 marketers from around the world to discover what high-performing marketing teams are doing to stay ahead; key insights on primary marketing channels including e-mail, mobile, social, and digital advertising; and industry shifts that are changing the role of marketing today such as an increased focus on customer experience.

Marketing has entered the age of the customer, where customers have more information, choices, and power than ever before. The customer experience (all the interactions they have with you) is increasingly important. In fact, customer satisfaction is the number one success metric for marketers today.

Here are some of the highlights of the report:

  • 80% of marketers agree that e-mail is core to their business
  • 73% of top marketers say a customer journey strategy has positively impacted overall customer engagement
  • 72% of top marketing teams will increase spending on marketing tools and tech in the next two years
  • Marketers’ use of SMS has grown by 111% from 2015 to 2016
  • 75% of marketing leaders report that social is generating ROI
  • 83% of top teams use customer data (such as e-mail or phone) to segment or target digital ads

This report brings the statistics to support what I have been saying for some time. According to 80% of their respondents, e-mail works! And, content must be created that speaks to your prospects where they are in the buying process. Visit the Salesforce website if you’d like to purchase the full report.

What is your reaction to these statistics? Let us know!